Step 1: Inspection and Pickup

It all starts with a thorough inspection of your rugs and carpets. This happens when we come to you to pick up the items. Remember, we also offer rug repair and rug restoration services. After the inspection is over, we get the items to our headquarters in Westchester.

Step 2: Vacuuming Your Rug

Next, we vacuum each rug or carpet as best we can. Our high-powered vacuums are impressive, but they are harmless. Your rugs are completely safe with us, don't worry. The vacuuming will remove all the dust and dirt from the surface of the rug.

Step 3: Preparing the Rug for Washing

Our professionals will run a couple of quick tests on your rug, its fabrics and its colors. These tests will indicate the best cleaning method and the safest and most effective cleaning products. It's science!

Step 4: Cleaning Your Rug

The main cleaning process begins and our expert rug cleaners start to hand-wash your rug or carpet. This is done using various techniques, tools and equipment. However, it does not involve the use of washing machines because we know they can damage your gorgeous rugs.

Step 5: Drying Your Rug

Now we need to dry the rug or carpet. This is done using modern equipment and does not involve the use of harmful tumble dryers. The drying process is gentle and safe for your rug.

Step 6: Repairs and Final Inspection

We can now do the rug repair or rug restoration procedures, if you requested them. Our specialists are very attentive to details, so the results are always unbelievable. The final step is to inspect the rug again. If we find even a single stain or problem, we wash the item again.